1. Reasons for Collecting Data

We collect and process your data in order to make our website available to you and provide you the best possible service through convenient access to our services.

2. What kind of data is collected, processed or used?

Visiting our Website

When you access our website, our servers automatically collect general information, particularly for the purpose of establishing a connection as well as ensuring functionality and system security. This includes the type of browser used, the operating system used, the domain name of the Internet service provider, the connection data of the computer used (IP address,) the website from which you visited our site (referrer URL,) the webpages you visit on our site, the search term if you came to our site via search engine, files that you downloaded from our site (e.g. PDF or Word documents) as well as the date, time and duration of your visit. It is impossible for us to trace these data back to specific people due to a pseudonymisation process. These data are not merged with other data sources. The legal basis for the processing of your personal data is Art. 6 Para. 1 lit. f GDPR.

Contact Form

If you contact us via the contact form and choose to get in touch with us via e-mail, you must provide your first name and surname, your e-mail address and your message to us. We save this data for the purpose of processing your request and in case we have subsequent questions. We do not pass on these data without your consent. The legal basis for the processing of your personal data is Art. 6 Para. 1 lit. f GDPR.

3. Deletion

Personal data are deleted or access to them is restricted as soon as the purpose of saving them no longer applies or you request that they be deleted. Data are also deleted if a saving period specified by the relevant standard has expired unless it is required they remain saved in order to conclude or fulfil a contract or if you have provided consent to this.

4. Cookies

Cookies are used in order to design the website in a pleasing way and account for the preferences of those visiting the website. For example, this means your selection of a country or language is saved. Cookies are text files saved on your hard drive that are brought up when you visit the website again in order to identify your browser.

You can disable the saving of cookies on your hard drive by selecting the relevant browser settings. Cookies already saved can be deleted at any time. Please refer to the relevant browser guide in order to delete cookies and prevent them from being saved. If you do not accept cookies, this may lead to a worse experience when using our website.

The legal basis for the processing of cookies is Art. 6 Para. 1 lit. f GDPR. Our warranted interest in the use of cookies is based on the desire to create an appealing website and evaluate user behaviour in order to improve our website. Some functions of our website cannot be accessed without the use of cookies. For these it is also necessary that the browser be recognised again after switching pages.

5. Data Security

Through technical and organisational measures we protect our website and other systems from the loss, destruction, access to, modification or distribution of your data by unauthorised persons. Despite regular checks and constant improvement of our security measures, constant protection against all risks is not possible.

6. Automated decision-making

An automated decision making, including profiling, based on your submitted data does not occur. You are not committed to provide us with your personal information. If you object, we cannot partially process the services mentioned below.

7. Google AdWords

Our website uses Google Conversion Tracking. If you came to our website via an advertisement placed by Google, a cookie will be stored on your computer by Google AdWords. The cookie for conversion tracking is set, if a user clicks on an advertisement placed by Google. These cookies become invalid after 30 days and are not used for personal identification. If the user visits certain pages on our website and that cookie has not yet expired, we and Google can see that the user clicked on the advertisement and was sent to this page. Every Google AdWords customer receives different cookies. This way, cookies cannot be tracked by the websites of AdWords customers. The information gathered using the conversion cookie is used to create conversion statistics for AdWords customers who have opted into conversion tracking. The customers receive the total number of users who clicked on their advertisement and were sent to a page having a conversion tracking tag. They, however, do not receive any information with which users can be personally identified.

If you would not like to participate in tracking, you can decline to set a cookie required for it, for example via the browser setting that generally deactivates the setting of cookies or by putting in place a browser setting that blocks cookies from the domain “googleleadservices.com”.
Please note that you must not delete the opt-out cookies if you do not want your data to be registered. If you deleted all your cookies in the browser, you have to set the relevant opt-out cookie again.

8. Google Maps

We provide services from Google Maps on our website in order to be able to present our location to you. This way we can show you interactive maps directly on our website, making it possible to conveniently use the map function. By visiting the website, Google receives information that you have brought up the relevant subpage of our website. Also transmitted are the IP address, date and time of the query, time zone difference to Greenwich Mean Time (GMT,) contents of the request (specific page,) access status/HTTP status code, relevant quantity of data transmitted, website from which the request is coming, browser, operating system and its interface, language and version of the browser software. This takes place regardless of whether Google provides a user account to which you are logged in, or whether no user account exists. If you are logged in with Google, your data are directly assigned to your account. If you do not want this data to be associated with your Google profile, you must log out before clicking the button. Google saves your data as user profiles and uses them for the purposes of advertisement, market research and/or needs-based design of its website. Such evaluation takes place particularly (even for users not logged in) to provide needs-based advertisements and to inform other users of the social network about your activities on our website.

You have the right to object to the creation of these user profiles. To exercise this right you must refer to Google.
You can find additional information on the purpose and scope of data collection by the plug-in provider in data privacy statements communicated by the provider. There you can also find other information relating to your rights and settings options for protecting your privacy: http://www.google.de/intl/de/policies/privacy.

Based on your consent, the legal basis for the processing of personal data is Art. 6 (1) (a) GDPR.

9. Rights of Persons Concerned

Information, Disabling, Correction, Restriction, and Deletion

If your personal data are processed, you are a person concerned pursuant to the GDPR and you have the right to request information about your data saved with us. Additionally, you have the right to the correction, disabling, restriction to the processing and/or the deletion of your data.

If you have claimed your right to the correction, deletion or restriction of processing, we are obligated to communicate – to all recipients to which the personal data concerning you have been revealed – of this correction or deletion of the data or restriction to their processing, unless this proves impossible or is associated with an unreasonable effort. You have the right to be informed of these recipients.

Right to Data Transferability

You have the right to receive the personal data concerning you that you have provided to use in a structured, up-to-date and machine-readable format.

Right to Objection

You have the right to make an objection at any time against the processing of the personal data concerning you that takes place pursuant to Art. 6 Para. 1 lit. e) or f) GDPR. We will no longer process the personal data concerning you unless we can prove compelling reasons worthy of protection for their processing that outweigh your interests, rights and freedoms, or if processing serves to assert, exercise or defend legal claims.

Right to Objection to Legal Data Protection Declaration of Consent

You have the right to revoke your legal data protection declaration of consent at any time. The revocation of consent will not affect the legality of the processing that has taken place as a result of consent up to the time of the revocation.

Right to Complaints at a Regulatory Authority

Notwithstanding other administrative or legal relief, you have the right to complaint at a regulatory authority, particularly in the member state of your location or residence, your workplace or the location of the alleged violation, if you are of the opinion that the processing of personal data concerning you infringes upon the GDPR.

The regulatory authority at which the complaint was lodged shall inform the complainant about the status and the results of the complaint including the potential of legal relief pursuant to Art. 78 GDPR.

10. Web statistic

We create anonymized statistics and analysis of access to our websites. For the creation of web statistics, we use the open source software Matomo (formerly PIWIK) in anonymous form. This means that no personal data will be processed. The use of cookies in the web analysis software Matomo is deactivated. When storing the user’s IP address, the last two octets are not processed. The collection of the user ID is deactivated. The use of cookies in the web analysis software Matomo is deactivated. When storing the user’s IP address, the last two octets are not processed. The collection of the user ID is deactivated. For the analysis, in addition to access to the page and the anonymized IP address, the following data is collected: Date and time of the request, page title of the page accessed, URL of the previously accessed page (referrer URL), screen resolution of the client system, local time zone, URL of clicked and downloaded files, URL of clicked external domains, geolocation of the client (country, region, city), main language of the browser used, user agent of the browser used.